From start out to finish, Immediate Energy was the most professional and straightforward enterprise that I''ve addressed. The time was approximately four months from Preliminary Get hold of to a completely purposeful method.
Astrum installed our program in 2010. The set up, guidance, services had been fantastic at that time. I offered quite a few purchaser referrals and spoke with persons thinking of photo voltaic. Now These are part of Immediate Power and customer service will not exist.
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Great organization and excellent staff, from your product sales human being, to your project leader on the installation group.
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After positioning the purchase I haven't been in a position to secure a response regarding a probable set up date. The squirrels have rebuild and Astrum doesn't response telephone calls, voice messages, e-mail inquiries... study more
Our pros look after anything, from specific measurements of the roof to post-set up paperwork for grants and rebates, and everything between. Our set up procedure is rapidly and efficient, so that you’ll be conserving very quickly.
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I am currently even now watching for a response to numerous e-mail about yet another unsuccessful microinverter. My up coming stage may perhaps must be a Accredited letter from my attorney for getting their interest.... study more
We consider good pleasure in delivering exceptional customer service to all of our consumers, but determined by your responses it is clear that We now have fallen wanting your expectations (and ours!). I'm really sorry which you weren't kept knowledgeable of your respective undertaking’s progress, and we've been obviously disappointed that you will not be proceeding using your solar installation.
Along with the Electricity financial savings and SREC payment of $2500/calendar year will go on. (And Astrum remains below, a number of the businesses we bid or talked to own closed given that the field shakes out. (firstname.lastname@example.org)... browse extra
The method is carrying out as the organization introduced, installation was seamless. Astrum handled all permitting and so on. with DC metropolis government (not a little matter).... read much more